General or support
Use this contact form for public-site help, account questions, or a basic next-step question. Most are reviewed within 2 business days.
Contact
Use this form for general, privacy, support, or operational questions. For partnerships, donations, sponsorship, or research collaboration, start on the matching page below so your note lands in the right queue. Detailed symptoms, labs, genetics, and longitudinal records belong in Mito Map, not this public website form.
Where to start
Patients and families can start at Patients & Families or Join MDA. Clinicians can use Clinicians for the referral path and handout. If you just need a human reply about privacy, support, or operations, this contact form is the right place.
Do not send raw records, genetic reports, labs, or urgent care needs here.
Use the clinician page when a patient wants a light referral path.
Use the patient pages when someone is deciding whether to join.
Keep detailed health information in Mito Map instead of public forms.
The community manager reviews general messages first. Most general messages are reviewed within 2 business days. Choosing the closest topic helps us route your note to the right owner faster.
What happens next
You do not need internal context to know where your note goes. Pick the closest page and MDA can review the first step without turning the public site into a chart or records portal.
Use this contact form for public-site help, account questions, or a basic next-step question. Most are reviewed within 2 business days.
Use this contact form when the question is about privacy, consent, or data use. First review is usually within 2 business days, then governance follow-up happens when needed.
Use Research, Partner With Us, or Donate for specialized requests. Those queues are reviewed separately so study, partner, and funding notes do not get lost in general inbox traffic.
Partnerships and funding
Foundations, pharma, biotech, and clinical organizations can use Partner With Us for governed collaboration, feasibility questions, or sponsorship.
Open Partner With UsUse Donate for mission support, recurring giving, or questions about funding priorities.
Go to DonateSee public metrics, publications, and funding priorities before you decide where to help next.
View impactUse Research for study ideas and collaboration requests that need governance review.
Open ResearchCommunity and advocacy
If you want to share your story, suggest an event, or ask a simple advocacy question, start on the Community page. It gives people a clear place to read updates, find events, and see how to get involved without sending private health details through this form.
Use Community for story prompts, event interest, newsletter signups, and plain-language advocacy ideas.
Open CommunityContact form